Apple Technical Partner

Apple in your company.Without the hassle.

Mac, iPad and iPhone — Apple devices deployed by NovaMac

We deploy Apple across organizations, manage device fleets, and support users as an Apple Technical Partner.

Apple Technical Partner

NovaMac holds Apple Technical Partner status — we're a company recommended by Apple for professional Apple technology deployments in organizations.

Apple deployments

Three pathsto Apple in your organization.

We help companies either start working with Apple or bring order to an existing Apple environment — matched to the scale and pace of the organization.

iPad and Apple Watch deployed by NovaMac
01

Switching to Apple

The company replaces Windows computers with Macs. We run an audit, design the environment, prepare management, security and apps, then deploy the devices.

02

Apple as a choice

Windows stays. Mac becomes an additional hardware option — employees choose their environment, and both remain part of the organization's infrastructure.

03

Hybrid environment

Apple and Windows run in parallel. We design the processes, management, and standards that let Apple devices operate safely inside the existing environment.

„Give employees the freedom to choose — they'll repay you with results.”

Hybrid infrastructure

Apple. Windows.One organization.

Windows
Apple
WindowsApple
Shared infrastructure

We'll introduce Mac as a choice for employees and design an environment where both can work together.

Run your own numbers

Apple doesn't have to replace Windows. It can run alongside it.

Automated deployment

Open it. Sign in. Get to work.

MacBook Neo being lifted out of its packaging

The employee opens a Mac. Everything else already happened.

Zero-touch deployment means zero downtime. A new Mac arrives at the employee already configured, secured, and ready to work — no IT visit, no manual setup.

The core features of Apple Business are free. NovaMac handles the setup, MDM integration, and day-to-day management of the environment.

Fleet management

Every Mac.Under control.

A central view of your Apple fleet — devices, compliance, and security in one place.

Apps deployedComplianceSecurityInventory
MacBook Air, iPad and iPhone managed by NovaMac
Fleet overview
Sample view
52
Devices
52
Encrypted
49
Up to date
3
Updates pending
100%
FileVault
Device / 022
MacBook Pro
Last seen
Today, 3:25 AM
OS
macOS 26.6.1
Activation Lock
Off
Assigned apps
4
Configurations
1
Device storage
120 / 256 GB
FileVault
Enabled
100% Mac FileVault
Inventory synced
Apps deployed
Compliance active

Select a device to see its details.

NovaSupport

Apple support.Without the chaos.

NovaSupport is our own ticketing tool built to support Apple fleets.

NovaSupport is not an MDM system or device monitoring tool — it's a ticketing tool for user requests as part of the monthly Apple fleet care.

NovaSupportYour Apple fleet
  • #1042·MacBook Air

    MacBook won't connect to the office Wi-Fi

    Assigned: NovaMac team

    StandardIn progress
  • #1043·MacBook Pro

    Need the Adobe app

    Assigned: NovaMac team

    LowAwaiting approval
  • #1044·—

    New employee starting Monday

    Assigned: NovaMac team

    StandardScheduled
  • #1045·MacBook Pro

    MacBook replacement

    Assigned: NovaMac team

    HighNew
User
NovaSupport
NovaMac team
Resolved

One place for every request about your Apple fleet.

Email isn't a ticketing system.

NovaSupport is.

Monthly fleet care

Your fleet.Our team.

After deployment, NovaMac can take over ongoing device and user support — as a continuous device-lifecycle management model, not a one-off package.

Device managementMDMUser supportNovaSupportEmployee onboardingOnboarding / offboardingUpdatesSecurity policiesApp deploymentInventoryConfiguration changesDevice-replacement coordinationReporting
01

Buy

02

Deploy

03

Manage

04

Support

05

Replace

06

Reuse / recycle

Automation

If you're doing something a third time,we should automate it.

New employee
New employee
HR form
Create account
Assign device
Grant access
Deploy apps
Send instructions
Ready
Employee leaving
Employee leaves
Access revoked
Device locked / returned
Accounts closed
Licenses released
Data archived
Done

We also automate administrative processes — beyond Apple itself.

RequestsApprovalsOrdersDocumentsReportsNotificationsRecurring tasksHR ↔ Admin ↔ IT workflows
Less clicking.Fewer emails.Less manual work.
Outsourcing

Your technology team.Without building another department.

  • External IT department
  • Extension of an existing IT team
  • Apple specialist inside a Windows environment
  • Partner for Operations
  • Partner for administration
  • Technology partner to leadership

It's not a cheap substitute for an employee — it's access to expertise, process, and accountability without building it all in-house.

Company
NovaMac
DevicesUsersSupportSecurityAutomationVendorsProcesses
Scope of services

Everything a companyApple fleet needs.

One partner from rollout to day-to-day support — from a handful of devices to fleets of 500+ Macs, iPhones and iPads, across Poland.

  • Apple Technical Partner
  • ACSP certified
  • Fleets of 500+ devices
  • All of Poland
  • Remote and on-site

Deployment and MDM

  • Apple Business (formerly Apple Business Manager)
  • Choosing and deploying MDM: Jamf, Mosyle, Kandji, Microsoft Intune and others
  • Zero-touch deployment of Macs, iPhones and iPads
  • Automatic app installation
  • Moving employees from Windows to Mac

Identity and integrations

  • Integration with Microsoft Entra ID and Microsoft 365
  • Integration with Google Workspace
  • SSO, including Platform SSO, and MFA
  • Automatic user account creation
  • Managed Apple Accounts

Security

  • FileVault encryption and security policies
  • Remote lock and wipe of lost or stolen devices
  • Keeping company data off personal devices
  • Managed OS updates

Support and fleet care

  • NovaSupport helpdesk — remote and on-site, across Poland
  • Fast response to tickets
  • Employee onboarding and offboarding
  • Full device lifecycle: purchase, deployment, replacement, retirement
  • Fleet status reporting

Monthly device management

Mac
from 16 PLN / mo.
iPad
from 9 PLN / mo.
iPhone
from 7 PLN / mo.

Rollout is quoted once, after we learn your infrastructure. Ongoing management is billed monthly per device.

How it works

From chaos.To standard.

01

Audit

We map your current infrastructure.

02

Design

We design the target environment.

03

Pilot

We test the solution.

04

Deploy

We roll it out.

05

Manage

We take over management.

06

Support

Users get NovaSupport.

07

Automate

We remove the next manual process.

Business outcomes

It's not about the devices.It's about what happens next.

Faster onboarding

Less manual work

Predictable support

Standardized devices

Better security

Less downtime

One technology partner

Infrastructure that scales

Forrester TEI study

Mac at work.Value you can measure.

Forrester's five-year, risk-adjusted model shows how Mac may affect cost, productivity, IT operations, and security in a large organization.

153%
return on investment
<6 mo.
payback period
$760
five-year TCO savings per Mac
100 min
reclaimed monthly per employee

Five-year present value

Benefits materially exceed costs.

For the composite organization, benefits reached $16.7M against $6.6M in costs, producing a net present value of $10.1M.

“lower total cost and greater long-term value”

VP, end-user computing — financial services
Benefits$16.7M
Costs$6.6M
Net present value$10.1M

PV for the composite organization; values are risk-adjusted.

Mac as an employee choice

Employees already familiar with Mac through personal or academic experience can get productive faster and face less day-to-day friction when they are able to choose Mac at work. According to Forrester's interviewees, that familiarity translates into a meaningful productivity gain for people who actively select macOS as their preferred platform.

How to read the data

Apple commissioned the study, delivered by Forrester Consulting. It combines 11 interviews with technology leaders and a global survey of 265 people: 208 IT decision-makers and 57 Mac users. Financial results represent a 7,500-employee composite organization and are not a guarantee of results for every company.

Read the full study and explore the ROI calculator
FAQ

Apple at work.Common questions.

What does NovaMac do?

NovaMac is a Polish company with Apple Technical Partner status. We deploy Apple in organizations, manage Mac, iPhone and iPad fleets (MDM, Apple Business), support users through our own NovaSupport system, automate IT and administrative processes, and provide IT outsourcing.

Is NovaMac part of Apple?

No. NovaMac is an independent technology company with Apple Technical Partner status — a company recommended by Apple for professional deployments of Apple technology in organizations. We are not an Apple Store or an Apple Premium Reseller.

Which companies is this for?

For organizations that have, or want to have, Apple devices — whether that is 3 devices or 300. We help with the first Mac, with moving a whole company to Apple, and with ongoing management of a large fleet.

Can Macs work in a company that runs Windows?

Yes. Apple doesn't have to replace Windows — it can work alongside it. We introduce the Mac as an employee choice and design a hybrid environment where both platforms run on one shared infrastructure.

What is zero-touch Mac deployment?

With Apple Business, Automated Device Enrollment and MDM, a new Mac reaches the employee already configured with security settings, Wi-Fi and apps. They open it, sign in and start working — no trip to IT and no manual setup.

Is Apple Business paid?

The core features of Apple Business are free. NovaMac handles the rollout, integration with an MDM system and day-to-day management of the environment.

What does working with NovaMac look like?

An audit of your current infrastructure, a design of the target environment, a pilot, the rollout, taking over management, user support through NovaSupport, and then automating the next manual processes.

What does monthly Apple fleet management include?

Device management and MDM, user support in NovaSupport, employee onboarding and offboarding, updates, security policies, app deployment, inventory, configuration changes, coordinating device replacement and reporting — across the whole device lifecycle, from purchase to recovery or recycling.

What is NovaSupport?

NovaSupport is our own ticketing tool built for supporting Apple fleets. Employees report problems and requests there (e.g. Wi-Fi issues, a new app, a device replacement) and the NovaMac team takes them through to resolution — in one place instead of an email inbox.

Which MDM do you work with?

All the popular ones: Jamf, Mosyle, Kandji, Microsoft Intune and others. We pick the MDM that fits the company's size, budget and existing infrastructure, integrate it with Apple Business and take over day-to-day management.

Do you integrate Apple with Microsoft Entra ID, Microsoft 365 and Google Workspace?

Yes. We connect Apple Business and MDM with Microsoft Entra ID, Microsoft 365 and Google Workspace, set up SSO (including Platform SSO) and MFA, and automate user account creation — employees sign in to their Mac with the same account they use for other company services.

Do you handle large fleets?

Yes — from a few devices to fleets of 500+ Macs, iPhones and iPads. Zero-touch deployment, security policies (including FileVault), automatic app installation and fleet reporting work the same regardless of scale.

Is support remote only?

No. The NovaSupport helpdesk works remotely and on-site across Poland, and we respond to tickets fast.

Do you help move from Windows to Mac?

Yes. We migrate employees from Windows to Mac — accounts, data, apps and settings — and can also introduce the Mac alongside Windows as an option for employees who want it.

What qualifications does NovaMac have?

NovaMac holds Apple Technical Partner status (the program formerly known as the Apple Consultants Network), and the team is Apple Certified Support Professional (ACSP) certified.

How much does Apple device management cost?

Ongoing management is billed monthly per device: from PLN 16 per Mac, from PLN 9 per iPad and from PLN 7 per iPhone. Rollout is quoted once, after we learn your infrastructure — book a consultation or write to [email protected].

Apple in your company?

Doesn't matter if you have 3 devices or 300. From your first Mac to a managed fleet.